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Universal Accessibility Certification

To facilitate access to all environments, for everyone

The adoption of a Universal Access management system guarantees the same accessibility opportunities to everyone, regardless of age or disability, to any part of the built environment, and to the use and enjoyment of the services provided there, with maximum possible independence in their use.

Complying with the DALCO requirements specified in the UNE 170001-1:2007 standard, the organisation will be in a position to guarantee that it is accessible, and that this accessibility is not temporary and will be maintained over time. The filed of Universal Access is addressed as the condition that environments, processes and products should comply with, as well as instruments and devices, so that they can be used and enjoyed in safe, comfortable and equal conditions, in the most independent and natural way possible by all people and particularly those that have a disability.

Universal access applied to working environments indicates a commitment to society by companies by creating environments where any person, irrespective of their capacities, may carry out their labour activities in the same equal opportunity conditions as their colleagues. The adoption of this standard means that companies developing corporate social responsibility will facilitate the integration of disabled people into the labour market.

Adopting the Standard UNE 170001-2 involves the organisation's social commitment in terms of equal rights and opportunities to all people irrespective of their skills. Thus any client that wants to access an environment and avail of the corresponding services may do so as the company has made its environments accessible and it will have considered the processes for providing services in such a way that they are available to all people.

Related sectors

This standard applies to both public and private sectors where citizens make use of public services like transport, buildings such as hospitals, primary health care centres, universities, and city council, Regional and Central Government departments.

Any business location, whether for end client service (hotels, shopping centres, museums, distribution networks, bank branches, sales points, department stores, residencies), or the working environments of any public or private organisation.

Possibility of obtaining comprehensive certification with

UNE 170001-2 standard certification is perfectly compatible with the ISO 9001 certification for quality, since both standards include tools specific for management systems such as planning, targets, corrective and preventive actions, etc. in addition to the perspective of Universal access that is not covered by traditional quality management systems.

What clients obtain

Once the auditing process has been completed and the system has been implemented, it is adapted to the requirements of UNE 170001-2 Universal Access Standard. Universal access management system, your organisation obtains:

  • The registered AENOR Accessibility Certificate.
  • The license for use of the AENOR Mark of Registered Accessibility

Furthermore, organisations with management systems certified by AENOR have free access to AENORnet and subscription to the AENOR monthly magazine.

Related logos or marks

AENOR Mark for Registered Accessibility
AENOR Mark of Registered Accessibility
UNE 170001-2

Experience with certification

Since 2003, various organisations have opted for this certification system, the first being GUGGENHEIM Museum in Bilbao. 41 certificates have been issued so far to companies and administrations of various sectors such as banks, beaches, passenger transport, filling stations, shopping centres, hotels, etc. .

Contact us

Request detailed information from us today about the complete audit process (reports, timescales, visits, etc.) and an offer adapted to the needs of your organisation.
Tel. (+34) 914 326 000


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