AENOR – Spanish Association for Standardisation and Certification

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Certool Support and services

To ensure that the implementation and subsequent maintenance of Certool is effective and simple, we provide a series support services:

Support and services
Technical support

Technical support

Permanent support provided over the phone and onlinethat will answer any technical or operational question.

Maintenance

Maintenance

You will have software that is constantly being improved and optimised, given that through this service we provide all the updates and new versions of the product purchased.

Training

Training

To ensure that you are getting the most out of all of the functionalities of Certool, we provide a series of courses both in-company and online.

AENORnet

AENORnet

From this web portal, exclusively for AENOR customers, you will be able to download updates for your application, access support material, participate in different forums and access a variety of information about management systems.

Data transfer

Transfer data to Certool

To be able to quickly implement Certool in your organisation, we offer a data transfer service from the various formats where data are stored.

Integration with other systems

Integration of Certool with other information systems

To prevent records from being duplicated, we carry out custom-made developments to integrate Certool with other information systems in your organisation.

 

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